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What you should do
If me was you I would seek to do an exchange for a different model.
Looks like you are the 1st to realize a serious glitch in the design, which cannot be rectified even after service. Most watches have this. E.g. The ceramic bezels of submariners sometimes pop off, the crowns of fp journes and Lange have fallen off before, some models of jaquet droz sometimes fall apart due to unsuccessful metal/ceramic fusion...even my collection has some quirky pieces. e.g. My JLC navy seals has a bezel problem the manufacture cannot fix...my borrowed cartier tank has water resistance problems.
Sigh, what i say is the hard truth...designs are never perfect....
Bulgari Octo Crown Problem
I have a problem with my Bulgari Octo, purchase in May last year. The Crown stem seems to loosen over time. About 3 months ago, the entire crown and stem just suddenly got loose and detached from the watch. When I inserted it back, it was no longer able t...
Terrible...
...I've no idea about this issue but your Octo and the watch in the background make a huge contrast.
Yikes!
I have not heard of this happening to any other Octos. Hopefully you can get it resolved for good and not have this happen again.
What you should do
If me was you I would seek to do an exchange for a different model. Looks like you are the 1st to realize a serious glitch in the design, which cannot be rectified even after service. Most watches have this. E.g. The ceramic bezels of submariners sometime...
Thanks
Thanks. This is such a shame. I do really like this watch. I will be sending the Octo in for the repair again tomorrow. I plan to talk to them to escalate this matter to their HQ. Hopefully they can do a permanent fix this time. It is not normal for a wat...
Sorry, but IMHO this kind of quality problem is not acceptable.
I simply would claim for a replacement. And that without any discussions and without long waiting time. Cheers, Thomas
Same Problem
Hello from Greece. I had the same problem with my Bulgari Solotempo. I bought it a year ago. My watch is in Switzerland. Did they fix it second time for you?
